Description

This course helps you get ready for a job as an IT Support Helper. You’ll learn the basics of computers and technology — no experience needed. We’ll teach you how computers work, how to fix them, how to use the internet, and how to help people who have tech problems.

What You’ll Learn

• How computers are made – Learn what parts are inside (like the brain, memory, and hard drive)
• Find and name all the parts – CPU, RAM, power supply, hard drive, keyboard, mouse, etc.
• Build a computer from scratch – Put all the parts together like a puzzle
• Install Windows – Set up Windows 10 (and learn about older versions like Windows 7 & 8)
• Install programs – Add apps like Microsoft Word, antivirus, and drivers
• Basic networking – Understand Wi-Fi, cables, routers, and how computers talk to each other
• Printer help – Fix paper jams, install ink, and make printers work again
• Get rid of viruses – Find and remove bad software that slows down or breaks your computer
• Use Control Panel – Change settings like brightness, sound, user accounts, and updates
• Create user accounts – Make different logins for family or coworkers
• Upgrade hardware – Add more memory, swap out old hard drives, or install new cards
• Use MS-DOS commands – Type simple words to fix problems when the screen won’t load
• Fix common problems – Like blue screens, slow computers, or things that won’t turn on
• Reset forgotten passwords – Get back into your computer if you forget your password
• Recover lost files – Get back photos, documents, or videos from broken USB sticks, memory cards, or hard drives

Jobs You Can Get After This Course

• Computer Repair Tech
• Help Desk Assistant
• Field Service Technician (go to people’s homes/offices to fix computers)
• Computer Trainer (teach others how to use computers)
• IT Support Helper at stores, schools, or small businesses

Why Take This Course?

• You’ll work with real computers – Not just watch videos. You’ll touch, take apart, and fix actual machines.
•  Learn useful skills – Things companies actually pay people to do.
•  Start from zero – No prior knowledge needed. We begin at the very beginning.
• Solve problems like a pro – Learn how to think step-by-step when something breaks.

Who Is This For?

Anyone!

• High school grads
• People looking for a new job
• Parents who want to fix their own computers
• Anyone tired of saying “I don’t know how to fix that!”

No math or science degree needed. Just curiosity and willingness to learn.

Length: 3 Months

Class Style: Hands-on labs — you do it yourself!
No experience ||  No Qualification Reuired